Linda Pitzi Jojo ’87, ’92G, Secretary of the Board

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Linda Pitzi Jojo
Linda Pitzi Jojo ’87, ’92G, Secretary of the Board
Executive Vice President, Chief Customer Officer at United Continental Holdings
Active: 2018- present

As chief customer officer at United Continental Holdings, the parent company of United Airlines, Jojo is responsible for the airline’s digital and mobile presence, including United.com and mobile apps, as well as its technology systems, platforms, and infrastructure.

Prior to joining United in 2014 as its CIO, Jojo was the CIO at Rogers Communications, Canada’s largest provider of wireless services, home entertainment, and media services. She was previously the CIO at Energy Future Holdings and at Flowserve Corporation, and spent nearly 15 years at GE in various technical leadership roles, including the CIO, GE Silicones in Waterford, New York. In 2017, Jojo was named Chicago’s “CIO of the Year,” and she was named to Crain’s “Tech 50” in 2016, both recognizing the way she and her team are leveraging mobile, analytics, and machine learning to transform the way customer service is delivered at United Airlines. Jojo is a member of the Board of Directors at Exelon Corporation, a Fortune 100 company that operates the country’s largest nuclear power fleet and serves the electricity and gas supply needs of over 10 million customers in Delaware, Illinois, Maryland, New Jersey, Pennsylvania, and Washington, D.C. She is chair-elect, board of trustees, at the Adler Planetarium in Chicago, whose mission is to engage and excite young people in STEM. Jojo served 7 years on the Rensselaer Alumni Association (RAA) Board of Trustees. She received the RAA Alumni Key Award in 2017. A student-athlete while at Rensselaer, she was a 4 year letter winner and captain of the women’s basketball team. She received a bachelor’s degree in computer science in 1987 and a master’s degree in industrial and management engineering from Rensselaer in 1992.   Updated March 2018
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